FAQ

Pearl can be worn every day but will require periodic restringing. Do not wear them in the ocean, pool or shower as it will damage the silk string. Be mindful of any chemicals, soap, perfume or lotion as it can gradually wear down the pearls and they will lose their luster.

You can carefully clean the metal on your pearl jewelry by using a polishing cloth but avoid and harsh chemicals. If you really need to clean it use a small amount of white toothpaste on a q-tip to gently polish the metal. The ground marble in the toothpaste works as a polish without discoloring or damaging the surrounding pearls.

Pearls are a soft organic gemstone and do require some special care. They should be periodically cleaned with a soft cloth to remove dirt, oil and other contaminants. Cleaners should never be used and water should only be used rarely. Perfume should never be sprayed after pearls are put on and lotions should be use sparingly. Pearls also have a small amount of water in them and can dry out if stored in a sealed safe or safety deposit box for too long. They should also be protected from extreme heat or cold.

We accept most major credit cards, Apple Pay, Google Pay, Shopify Pay and PayPal.

Handling time is 1 to 2 days. Shipping is express and takes 2-3 days to arrive. Tracking will be emailed once the item is dispatched.

We are located in Southern California.

While we do not offer a specific warranty we stand behind all of our jewelry. If you experience a problem or need a repair Contact Us.

The owner, Stephanie Bell is a Gemological Institute of America (GIA) Graduate Gemologist who specializes in pearls. Each piece is thoroughly and no synthetic, costume or freshwater pearls are offered for sale. Each piece has been confirmed as genuine vintage saltwater akoya cultured pearl.

Yes, all our pieces are vintage and not newly manufactured jewelry. They are identified by style, wear and provenance.

Of course! We are always available to help and can either create a custom order or help search for the unique you have always been looking for.

We mostly source from antique markets in California, Hawaii and Japan. We are west coast based! We also purchase estate collections and from individuals.

Yes! Our gold and silver jewelry is always tested and we rarely sell plated jewelry. We do not sell base metal or costume jewelry. All items will have the purity listed in the description.

We offer complimentary express shipping on all orders. We use USPS Priority Mail which typically takes 2-3 days to arrive anywhere in the United State. Please allow slightly longer for Alaska, Hawai’i Puerto Rico, Guam, American Samoa, Northern Mariana Islands and the U.S. Virgin Islands.

We only ship internationally via our eBay store where we are a member of the Global Shipping Program. In the Global Shipping Program, eBay manages customs forms and forwards all packages from their hub in Illinois. Most countries are available except a select list of sanctioned and high risk locations.

Yes, please Contact Us before purchase if you need a different or more expedited service.

We only require a signature on order over $500. If you would prefer to add one for a smaller order please Contact Us before purchase and we would be happy to add it on at no additional cost.

Yes, we offer (14 day) returns on all items. Please Contact Us and we will be happy to help. All items will need to be received back and in original unworn condition in order to receive a refund. No restocking charges are applied. 

If you would like a longer return window we can usually accommodate. Please Contact Us before purchase for details.

Of course. While we can offer additional images and details before purchase sometime a piece just does not work out. Please Contact Us to start a return.

Not a problem! We offer restringing and repair on most of our pieces. We can also adjust the length or make other small modifications on necklace. Contact Us for additional details.